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TPI cannot log into QB after QB upgrade and new server
Problem reported by Andy Callaway - April 10 at 3:43 PM
Resolved
We just upgraded QB from 2017 to Manufacturing and Wholesale Edition 18.0 and also put our company file on a new server.
Transaction Pro Importer 5.0
Now TPI cannot connect any longer.
We have re-authorised the TPI application and changed the server path being called from the batch file.
 
The precise error is:
Line: 123 This application is unable to log into this QuickBooks company data file automatically. 
The QuickBooks administrator must grant permission for an automatic login through the Integrated Application preferences. 
If such permission was already granted, the administrator must revoke permission, save preferences, then grant the permission again.
(Error #-2147220432)

3 Replies

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Karen Magno Replied
April 10 at 4:10 PM
Employee Post
 
Regards,
Karen Magno
Transaction Pro for QuickBooks
http;//www.transactionpro.com
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Andy Callaway Replied
April 11 at 1:45 PM
Hi Karen. 
Thanks for the prompt response.
We followed these steps (which are quite old) but our issue remains. 
Any further suggestions as our interface has been down now for 5 days?
Thanks
Andy
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Andy Callaway Replied
April 11 at 7:25 PM
Thanks Karen.
With QB open we receive a different error:
Line: 123 A Quickbooks Company data file is already open and it is different from the one requested or there are multiple company files open.
(Error # 2147220470)
 
We were able to get it to work when the .qbw file is local to TPI but not at the new server path.
It was working just fine at the old server path.
 
Again any input or advice much appreciated

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