Error Code: app_already_purchased
Message: The application has already been subscribed to by another user for this company. Please contact to make changes to this subscription.
When launching the Transaction Pro App and you receive this message please follow the steps below:
- If you are on a multi user Transaction Pro App ask the user that is listed in the email to invite you as a user. Read more here.
- If you want a different person to be the Admin/Owner of the Transaction Pro App ask them to disconnect the Transaction Pro Importer App by logging into QuickBooks Online, select Apps in the lower left, select My Apps, Select the disconnect link
- If this user is no longer a member of the QuickBooks Online company file go to the Intuit App Center and select Need Help? in the upper left hand corner of the website and the Intuit App Center team can do this disconnect for you. Be sure to have the QuickBooks Online company id and the screen name/email address of the user that you with to have disconnected from the Transaction Pro Importer App available.