Journal Entries TotalBalance Journal lines do not balance

QuickBooks Online > Intuit App Center - Transaction Pro Importer for QuickBooks Online
If you receive the error message:  Journal Entries TotalBalance Journal lines do not balance check the following:
  1. Debits are expressed as positive numbers and credits as negative numbers
  2. Make sure each line of the same journal entry has the same value mapped to the QuickBooks field, RefNumber
  3. Make sure all the lines of the same journal entry follow sequentially in the import file


Add Feedback
these tips don't make any sense to me.
Christy Langan (February 26 at 5:33 PM)
Please send your import file to and we will review it for you.
Karen Magno (February 27 at 4:12 PM)
I was having trouble figuring out how to import journal entries and kept receiving an error saying it didn't balance. My problem was in regards to note 2 above. When assigning RefNumbers they refer to the reference number of the journal entry itself, not line items.

It was a simple misunderstanding on my part but if someone is experiencing a similar problem just be sure to check your RefNumber!

Drake Crabtree (March 9 at 12:25 PM)

Add Feedback