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QBSDK Log File - Used for Troubleshooting

For troubleshooting purposes, Transaction Pro Support may request the QBSDKLOG.txt file. Please follow the steps below.

First take a look to see if there is a qbskdlog.txt file. If there is, rename this file to qbsdklogold.txt.

For Windows 7, 8, and 10, go to c:\ProgramData\Intuit\QuickBooks and edit the qbsdk.ini file.

For Windows XP and Vista, go to c:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks and edit the qbsdk.ini file.

Add/Edit the following lines:


Restart QuickBooks and run the import that causes the problems.

Zip and upload the qbsdklog.txt file in this folder and send to Transaction Pro Support at

Once the file has been sent, restore the Level in qbsdk.ini to Level=info

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  • 07-Jul-2019