You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

QBSDK Log File - Used for Troubleshooting

For troubleshooting purposes, Transaction Pro Support may request the QBSDKLOG.txt file. Please follow the steps below.

First take a look to see if there is a qbskdlog.txt file. If there is, rename this file to qbsdklogold.txt.

For Windows 7, 8, and 10, go to c:\ProgramData\Intuit\QuickBooks and edit the qbsdk.ini file.

For Windows XP and Vista, go to c:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks and edit the qbsdk.ini file.

Add/Edit the following lines:

[Log]
Level=verbose
UnlimitedSize=Y
[Parser]
DumpRequestData=Y

Restart QuickBooks and run the import that causes the problems.

Zip and upload the qbsdklog.txt file in this folder and send to Transaction Pro Support at support@transactionpro.com.

Once the file has been sent, restore the Level in qbsdk.ini to Level=info

  • 184
  • 07-Jul-2019
  • 2227 Views