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Home > General Info and Questions > FAQ for Right Networks Customers
FAQ for Right Networks Customers
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How can I get Transaction Pro products for my Right Networks hosted environment?

 

Licenses for Transaction Pro that are purchased through Right Networks function as leased licenses. You will be charged for use of these subscriptions on a monthly basis. If you have further questions, please contact Right Networks Sales Support at 888-245-0295. The Sales Support department is open Monday through Friday, 8:00 AM - 5:00 PM EST.

 

Who should I contact for support - Right Networks or Transaction Pro?

 

If your issue is with your Transaction Pro product not launching properly, please contact Right Networks Support by using the Chat Now button on their helpdesk or calling 866-417-4448 option 2.

 

However, if your issue or question is about the functionality of your Transaction Pro product, please contact Transaction Pro Support by emailing [email protected] or by using the chat option on our website.

 

Your Right Networks subscription to Transaction Pro products includes unlimited free email and chat support with Transaction Pro Support.

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