QUESTION

How is a QuickBooks Online Company ID number found?

RESOLUTION

In order to find the correct user and company information, Transaction Pro Support may ask for the QuickBooks Online Company ID. Below is a quick and easy way to retrieve this information.

Log into the QuickBooks Online Company. On your keyboard, press CTRL ALT ? (question mark key) if on a Windows company. If on a MAC, press CONTROL OPTION ? (question mark key). The QuickBooks Online Company ID will appear on the screen.

This will also display the keyboard shortcut menu. This is a list of useful QuickBooks Online shortcut keys such as CTRL ALT A that can be used to open the Chart of Accounts.