Time Tracking Error: WriteEmployee This key is already associated with an element of this collection
**ISSUE** When performing a Time Tracking import into QuickBooks Desktop (QBDT) with Transaction Pro Importer, error appears for WriteEmployee stating THIS KEY IS ALREADY ASSOCIATED WITH AN ELEMENT OF THIS COLLECTION. ![][1] **RESOLUTION** A conflict is occurring between Importer and QBDT because of a setting. To …
CenterCard Credit Card Import into QB Desktop
**The following are instructions for importing the [CenterCard][1] Credit Card Report into QuickBooks Desktop (QBDT) using Transaction Pro Importer.** After downloading a Credit Card Report from [CenterCard][1], log into QBDT. Open Transaction Pro Importer and select the file to import into QBDT by clicking BROWSE a…
Print Components of Group Item on Imported Transaction
**QUESTION** Can the components of a Group Item be printed on a transaction that has been imported with Transaction Pro Importer for QuickBooks Desktop (QBDT)? **RESOLUTION** When a Group Item is imported on transaction import (Invoices, Sales Orders, Sales Receipts, etc), whether or not the components print on the…
Invoice Import Error: WriteInvoice Subscript Out of Range
**ISSUE** When importing Invoice into QuickBooks Desktop (QBDT) using Transaction Pro Importer, a Write Invoice error appears stating SUBSCRIPT OUT OF RANGE. The Invoice Import will complete, but the error appears for each Invoice during the import. ![][1] **RESOLUTION** The issue is the result of a value being ma…
Time Tracking - Hours/Minutes Must Be Supplied
**MESSAGE** "Hours/minutes must be supplied for a time tracking item" **RESOLUTION** Check to see if any transaction in the import file that have a zero for the duration. These rows should be deleted from the import file prior to importing.
Function Write Invoice Custom Fields Message
**MESSAGE** "Function Write Invoice Custom Fields" **RESOLUTION** 1. A Custom Field name is being used that is reserved by QuickBooks for another field name. 2. The Custom Field setup needs to be set as text. 3. The Custom Field is checked or not checked to be required on transactions or lists.
QuickBooks Report to Show What Was Imported
**QUESTION** Is there a report in QuickBooks Desktop (QBDT) that shows what was imported with Transaction Pro Importer? **RESOLUTION** The most helpful report in QBDT to use to review or audit what as been imported with Importer is the Audit Trail report. It is found in QBDT under the REPORTS > ACCOUNTANT & TAXES m…
Mark Import To Be Emailed or To Be Printed
**QUESTION** When importing Sales transactions, how can the transaction be marked either TO BE EMAILED or TO BE PRINTED? **RESOLUTION** When using Transaction Pro Importer for QuickBooks Desktop (Pro, Premier and Enterprise), on the mapping window for the Sales transaction, provide the value of Y for the QB Field T…
Exceptions in Silent Mode
**QUESTION** When using Silent Mode, what setting will allow the import file exception to appear? **RESOLUTION** Add the command line: /LOG_FILE=drive and directory name. Read more about Import Command Lines [HERE][1]. [1]: https://support.transactionpro.com/kb/article/209-transaction-pro-importer-command-line…
Concur Employee Expense Reimbursement Import into QBDT
**The following are instructions for importing the [Concur][1] Employee Expense Reimbursement Report into QuickBooks Desktop (QBDT) using Transaction Pro Importer.** After downloading an Employee Expense Reimbursement Report from [Concur][1], launch Transaction Pro and select to IMPORT. ![][2] Open Transaction Pro …
