**QUESTION** If importing Sub-Levels for Customers, Vendors, Classes, Products and Services, or Accounts into QuickBooks Online (QBO) using Transaction Pro Importer, how do they need to be formatted? **RESOLUTION** **Format for Customers** If the Customer import file contains Sub-Customers, both the mai...
**MESSAGE** "When you use Accounts Receivable, you must choose a $$customer$$ in the Name field" **RESOLUTION** For any line in a Journal Entry import that is posted to an Account that is the account type Accounts Receivable or Accounts Payable, it is required that a Customer name or Vendor name be specifie...
**QUESTION** How is data imported into Custom Fields when importing using Transaction Pro Importer? **RESOLUTION** Data may be imported into Custom Fields in QuickBooks Desktop (QBDT) by selecting the Option in Importer. Below is how to activate this Option. * On the first screen of Importer, select t...
**QUESTION** How can existing lists in QuickBooks Desktop (QBDT) be updated using Transaction Pro? **RESOLUTION** Existing lists can be updated using Transaction Pro Importer and Transaction Pro Exporter. Exporter can be used to export the current data into Excel to make the necessary updates and then Impor...
**QUESTION** If importing Sub-Levels for Customers, Vendors, Classes, Items, or Accounts into QuickBooks Desktop (QBDT) using Transaction Pro Importer, how do they need to be formatted? **RESOLUTION** **Format for Customers** If the Customer import file contains Sub-Customers or Jobs, both the main Cust...
**MESSAGE** "This key is already associated with an element of this collection (Error #457)" **RESOLUTION** Check the import file to see if there are extra spaces in the list name (Customer, Vendor, Employee, or Item) that is being added. The issue is most likely caused by the scenario below: Custom...
**QUESTION** Can Checks be made payable to names other than Vendors during import? **RESOLUTION** When importing into QuickBooks Desktop (QBDT) with Transaction Pro Importer, Check transactions can be made payable to Customers, Employees, Other Names, as well as Vendors. When importing Checks, map the c...
**QUESTION** Is there an Option to control as to whether or not list items are auto-created when importing into QuickBooks Online (QBO) using Transaction Pro Importer? **RESOLUTION** Yes, Importer has the Options available to tell QBO to not auto-create list items during an import. The list items include: A...
**MESSAGE** "Invalid Number: Error: Duplicate Name Exists Error" **RESOLUTION** The message appears because a name in the import file is attempting to be added to QuickBooks Online (QBO) that already exists in another list. The same name cannot be used in multiple lists (Customer, Vendor, or Employee) in QB...
**MESSAGE** "This key is already associated with an element of this collection" **RESOLUTION** Check the import file to see if there are extra spaces in the list name (Customer, Vendor, Employee, or Product and Service) that is being added. The issue is most likely caused by the scenario below: Cust...