You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.

Showing articles from Support tag

Locate Computer Name

**QUESTION** How is a computer name located? **RESOLUTION** Occasionally when researching activation or other issues, Transaction Pro Support may ask for the computer name. Please reference this [MICROSOFT ARTICLE][1] for instructions on how to locate the computer name. The article explains the process for each dif…

Support Options

**QUESTION** What are my support options? **RESOLUTION** Users of the Transaction Pro online products for QuickBooks Online with an active Transaction Pro subscription are eligible for unlimited email support. Users who use Transaction Pro in the [Right Networks][1] or [Swizznet ][2]hosted environment are eligible…

Find Your QuickBooks Online Company ID

**QUESTION** How is a QuickBooks Online Company ID number found? **RESOLUTION** In order to find the correct user and company information, Transaction Pro Support may ask for the QuickBooks Online Company ID. Below is a quick and easy way to retrieve this information. Log into the QuickBooks Online Company. On you…

scroll to top icon