**QUESTION** How is a Transaction Pro product connected to QuickBooks Desktop (QBDT)? **RESOLUTION** Before launching Transaction Pro (Importer, Exporter, or Deleter) for the first time, open the QBDT company file to which the Transaction Pro product is to be connected. For the initial connection, the u...
**QUESTION** How are users added or removed in Transaction Pro for QuickBooks Online (QBO)? **RESOLUTION** ******Please note that only the OWNER user can access Transaction Pro from the MY APPS section within QBO. All other users will need to go to [importer.transactionpro.com][1] to log in and access Trans...
**MESSAGE** "Failure to install file Asis420.bmp" when installing Transaction Pro Exporter or Importer Version 6.0 **RESOLUTION** To resolve this issue, please verify the following: 1. Transaction Pro is being installed on local C drive 2. MY DOCUMENTS folder is located on local C drive and user has...