**QUESTION** How does the cross-reference option work for Accounts when importing into QuickBooks Desktop (QBDT) with Transaction Pro (TPro) Importer? **RESOLUTION** In QBDT, Accounts are organized by Name. However, other databases or services that may be imported may use a the Account Description instead of a Name…
**QUESTION** How can a sales transaction such as Estimate, Invoice, or Sales Receipt post to a General Ledger (GL) Account instead of an Item when importing into QuickBooks Online with Transaction Pro Importer? **RESOLUTION** In QuickBooks Online, Intuit does not allow a GL Account to be used on sales transactions.…
**QUESTION** How can a sales transaction such as Estimate, Invoice, or Sales Receipt post to a General Ledger (GL) Account instead of an Item when importing into QuickBooks Desktop (QBDT) with Transaction Pro Importer? **RESOLUTION** In QBDT, Intuit does not allow a GL Account to be used on sales transactions. Inst…
**QUESTION** Is there a way to stop Transaction Pro Importer from setting up new Customers in QuickBooks Desktop (QBDT) during import? **RESOLUTION** Yes, there are options in Transaction Pro Importer to prevent new list items (Accounts, Customers, Employees, Items, and Vendors) during import. These options can be …
![][1] TPro Field Name QuickBooks Online Field Name Required Character Type Character Limit Notes Name Name Y Alpha-numeric 100 To import Account as a sub-account of another account, use format Account:Sub- Account Description Description N Alpha-numeric 100 AccountNumber Number N Alpha-numeric 2…
**QUESTION** Is there an Option to control as to whether or not list items are auto-created when importing into QuickBooks Online using Transaction Pro Importer? **RESOLUTION** Yes, Importer has the Options available to tell QuickBooks Online to not auto- create list items during an import. The list items include: …
**QUESTION** How do General Ledger Accounts need to be formatted in the import file when using Transaction Pro Importer with QuickBooks Online? **RESOLUTION** If Accounts are used in the import file, only the Account Name or the Account Number should be used, never both. If using Account Numbers, only the lowest S…
**QUESTION** How is a Chart of Accounts (COA) imported into QuickBooks Online using Transaction Pro Importer? **RESOLUTION** When importing the COA into QuickBooks Online using Importer, the import file must contain at a minimum the Account Name, the Account Type, and the Account Sub Type. Please access [THIS ][1]…
**MESSAGE** When importing transactions into QuickBooks Desktop (QBDT) with Transaction Pro Importer and using the Account Name, it says the Account does not exist even though it does. **RESOLUTION** There are two options to resolve this issue: 1. Check your preferences in QuickBooks Desktop to make sure that Acco…
**QUESTION** If importing Sub-Levels for Customers, Vendors, Classes, Items, or Accounts into QuickBooks Desktop (QBDT) using Transaction Pro Importer, how do they need to be formatted? **RESOLUTION** **Format for Customers** If the Customer import file contains Sub-Customers or Jobs, both the main Customer and th…