**MESSSAGE** Microsoft Access Database is Required **RESOLUTION** The Microsoft Access Database 2010 must be installed in order to allow Transaction Pro Importer to read Excel and Access files. Please follow the steps below to download and install the necessary file. * Download the Microsoft Databa...
**ISSUE:** When connecting Transaction Pro Importer (TPI), Exporter (TPE), or Deleter (TPD) to a QuickBooks Desktop (QBDT) or QuickBooks Enterprise (QBE) company file, one of the following messages appear: * Please start QB and open your company file before continuing * Automation error The object invoked has dis...
**MESSAGE** Cannot connect to your data source. Check your database type selection and try again. The following message was returned: Class not registered. ![][1] Line: 0 Class not registered ![][2] **RESOLUTION** * Click OK. Does Transaction Pro allow the previously attached file to be remove...
When contacting Transaction Pro Support, Support may ask you to send certain files to help in resolving the error messages that you are receiving. The purpose of this article is to show you where to find these files and also explain how they are used. **IMPORT FILE** This is the excel, csv, or txt file that con...
**MESSAGE** "When you use Accounts Receivable, you must choose a $$customer$$ in the Name field" **RESOLUTION** For any line in a Journal Entry import that is posted to an Account that is the account type Accounts Receivable or Accounts Payable, it is required that a Customer name or Vendor name be specifie...
**ISSUE** Unable to locate the Billing Portal **RESOLUTION** The Billing Portal for Transaction Pro Online has been moved! We have recently made some changes to the interface that have changed the location of billing- related options. The articles below outline the tasks that would be performed in the B...
**MESSAGE** "Error in Read Text File Input Array is Longer than the Number of Columns in this Table" **RESOLUTION** The message means that a column exists in the import file further out to the right that has some data in it. To Resolve: 1. Add column headers for all the columns that contain data i...
**MESSAGE** "You must specify a transaction amount that is 0 or greater." **RESOLUTION** When importing a transaction, the sum of all the lines of a transaction must equal an amount of zero or greater. Line items on the transaction can be a negative amount, but the total amount needs to be zero or greater. ...
**MESSAGE** "Entity does not exist" **RESOLUTION** When importing a Journal Entry and specifying a name (Customer, Vendor, or Employee), the name must exist in the QuickBooks company file prior to importing. ...
**MESSAGE:** "Component is not correctly registered." **RESOLUTION:** **How to Register 32 Bit DLL in Windows XP 32 Bit OS** 1. Open the Start Menu and click Run. If the Run command is not visible, enable this feature by customizing the start menu. To customize the start menu, right click on the Star...