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Showing articles from Duplicate tag

Creates a New Vendor or Customer When One Already Exists in QuickBooks Desktop

**ISSUE** When a Vendor or Customer name already exists, Transaction Pro Importer creates a new name in QuickBooks Desktop (QBDT). **RESOLUTION** Importer does a match based upon what is in the Display Name field on the Vendor or Customer setup in QBDT. Make sure the values in the import file match QBDT exactly (sp…

Address Lines Being Duplicated on QuickBooks Imported Transactions

**ISSUE** After importing transactions with Transaction Pro Importer for QuickBooks Desktop (QBDT), the address box is showing duplicated address lines in QBDT. **RESOLUTION** Select CLEAR TRANSACTION BILL TO/SHIP TO ADDRESS WHEN IMPORTING on the BASIC tab under OPTIONS on the first window of Importer. Selecting th…

Creates a New Vendor or Customer When One Already Exists in QuickBooks Online

**ISSUE** When a Vendor or Customer name already exists, Transaction Pro Importer creates a new name in QuickBooks Online. **RESOLUTION** Importer does a match based upon what is in the Display Name field in the Vendor or Customer setup in QuickBooks Online. Make sure the values in the import file matches QuickBook…

Customer:Job: XYZ is Duplicated in the QuickBooks File

**MESSAGE** "Customer:Job: XYZ is duplicated in the QuickBooks file," where XYZ indicates the Customer name that is causing the error. **RESOLUTION** This message appears because a Customer name exists under the same name either as a Customer, Vendor, Other Name, Employee, or Item in the QuickBooks Desktop (QBDT) c…

Skip Duplicate Transactions with Matching Reference Numbers when Importing

**QUESTION** When importing, will Transaction Pro Importer skip transactions that already exist in QuickBooks Desktop (QBDT)? **RESOLUTION** By default, Transaction Pro Importer for QBDT does not skip transactions that already exist. However, there is an option to SKIP TRANSACTIONS WITH MATCHING REFERENCE NUMBERS t…

Duplicate Document Number Message

**MESSAGE** "Duplicate Document Number Error : You must specify a different number. This number has already been used." **RESOLUTION** The message appears because a transaction already exists in QuickBooks Online with this number. In order to allow QuickBooks Online to use duplicate numbers, the following changes …

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