Value For Exemption Reason 1 Federal government 2 State government 3 Local government 4 Tribal government 5 Charitable organization 6 Religious organization 7 Educational organization 8 Hospital 9 Resale 10 Direct pay permit 11 Multiple points of use 12 Direct mail 13 Agricultural production…
COMMON ISSUE RESOLUTION Sub-Customer Name Not Importing * Sub-Customer Name must include full name with a colon between each level with no space on either side of the colon. * Example: CUSTOMER:SUB-CUSTOMER * See this [article ][1]for more info. Wrong Currency Imports * Multi-currency not turned on in Q…
**ISSUE** When processing a Customer import into QuickBooks Online with Transaction Pro Importer, a value is imported for the Default Sales Tax Code. However, the value does not display in QuickBooks Online after import. ![][1] **RESOLUTION** If the QuickBooks Online company is setup with the automatic sales tax o…
**QUESTION** How can in the box THIS CUSTOMER IS TAX EXEMPT on the Tax tab of Customer setup being checked when importing Customers? ![][1] **RESOLUTION** When processing a Customer import, if a value is imported for the TAX EXEMPTION REASON field in the Transaction Pro mapping, the box for THIS CUSTOMER IS TAX EX…
![][1] TPro Field Name QuickBooks Online Field Name Required Character Type Character Limit Notes Title Title N Alpha-numeric 4 Example: Mr, Mrs, Ms, Miss, Dr CompanyName Company N Alpha-numeric 100 FirstName First name N Alpha-numeric 25 MiddleName Middle name N Alpha-numeric 25 LastName …
**MESSAGE** "Error validating Customer ID: Invalid Integer" **RESOLUTION** This message appears because QuickBooks Online is not allowing Transaction Pro Importer to save the Customer name. This is typically the result of one of the two situations below: * The value mapped to the field Customer already exists in…
**ISSUE** When a Vendor or Customer name already exists, Transaction Pro Importer creates a new name in QuickBooks Desktop (QBDT). **RESOLUTION** Importer does a match based upon what is in the Display Name field on the Vendor or Customer setup in QBDT. Make sure the values in the import file match QBDT exactly (sp…
**QUESTION** Is there a way to stop Transaction Pro Importer from setting up new Customers in QuickBooks Desktop (QBDT) during import? **RESOLUTION** Yes, there are options in Transaction Pro Importer to prevent new list items (Accounts, Customers, Employees, Items, and Vendors) during import. These options can be …
**QUESTION** How does the cross-reference option work for Customers and Vendors when importing into QuickBooks Desktop (QBDT) with Transaction Pro (TPro) Importer? **RESOLUTION** In QBDT, Customers and Vendors are organized by Name. However, other databases or services that may be imported may use a Customer or Ven…
**QUESTION** How can Transaction Pro Importer create a new name (Customer, Vendor, or Employee) during a Journal Entry import into QuickBooks Desktop (QBDT)? **RESOLUTION** By default, Importer does not create new names when importing Journal Entries. However, by using the command line /JE_NAME, Importer will be ab…